I-SMART is an Internet-based client management system that allows the State of Iowa and its licensed substance abuse treatment providers to administer, manage and provide cost efficient and quality substance abuse assessment and treatment services. Implementation of the I-SMART System places Iowa's substance abuse treatment providers into a more competitive standing and assists in gaining government recognition, facilitating potential increases in funding. It is a key product in meeting the federal government requirements for National Outcome Monitoring System (NOMS).
In order to provide better assistance to I-SMART users we have implemented an I-SMART Helpdesk. You can reach the HELP DESK at (866) 339-7913 toll free, (515) 725-2950 local, or by sending email to ISmart.HelpDesk@idph.iowa.gov.
Help Desk hours are M-F from 9-4 (excluding holidays). After hours, callers can leave a message, insuring that you include name, agency, and phone number. An I-SMART Help Desk person will return your call on the next business day.
In an effort to streamline Help Desk communication, we have implemented the Lyris email subscription service, for current subscribers you may manage your account below, or if you are not currently a subscriber, you may use the form below to request a subscription.
The I-SMART Help Desk looks forward to working with you! Please direct questions regarding the I-SMART Help Desk or Lyris subscription services to firstname.lastname@example.org or call (866) 339-7913 toll free and (515) 725-2950 local.