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User Comments | System Requirements


I-SMART is an Internet-based client management system that allows the State of Iowa and its licensed substance abuse treatment providers to administer, manage and provide cost efficient and quality substance abuse assessment and treatment services. Implementation of the I-SMART System places Iowa's substance abuse treatment providers into a more competitive standing and assists in gaining government recognition, facilitating potential increases in funding. It is a key product in meeting the federal government requirements for National Outcome Monitoring System (NOMS).

I-SMART Support Documents

General Information

User Manuals

Data Entry Forms

Help Desk

In order to provide better assistance to I-SMART users we have implemented an I-SMART Helpdesk. You can reach the HELP DESK at (866) 339-7913 toll free, (515) 725-2950 local, or by sending email to

Help Desk hours are M-F from 9-4 (excluding holidays). After hours, callers can leave a message, insuring that you include name, agency, and phone number. An I-SMART Help Desk person will return your call on the next business day.

Lyris Subscriptions

In an effort to streamline Help Desk communication, we have implemented the Lyris email subscription service, for current subscribers you may manage your account below, or if you are not currently a subscriber, you may use the form below to request a subscription.

The I-SMART Help Desk looks forward to working with you! Please direct questions regarding the I-SMART Help Desk or Lyris subscription services to or call (866) 339-7913 toll free and (515) 725-2950 local.

Lyris Subscription Services

(This service is for Licensed substance abuse provider and registered I-SMART user and supervisors only)

This email subscription service will be used to notify/communicate with individuals/providers. There are various lists that individuals can subscribe to, and individuals may subscribe to any or all of the lists below. Some of the lists require approval by program management, and may not be available. If a list is chosen and not eligible for, the individual will be notified by the list manager.

To begin receiving updates and alerts by e-mail, simply enter your email address in the field below, select the email list you wish to be on, and press Subscribe.

Email address:
(optional) Your name:
List for directors/contacts for programs currently reporting or planning to report to the CDR
List for Agency Executive/Program Directors
List for Individuals who have Agency Administrator Rights in I-SMART
List for directors of programs using I-SMART
List for all individuals with current I-SMART user accounts or supervise users with accounts

If you wish to discontinue receiving updates, simply enter your e-mail address below and click on Edit Member Profile. On the following page you will need to add your profile password and then you will be able to unsubscribe from your choice of lists.

Email Address: